7 Sins PMP :: MUST Know PMP Notes/ Brain Dump

7 reasons of conflicts on projects

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  • schedule
  • project priorities
  • human resources
  • technical opinions and performance trade-offs
  • administrative procedures
  • personality conflict
  • cost and budget



7 Basic Quality Tools (See See See, Husband and Father Playing Soccer)

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  1. Check sheet
  2. Control chart
  3. Cause-and-effect diagram
  4. Histogram
  5. Flow chart
  6. Pareto chart
  7. Scatter diagram


7 Quality Mgmt and Control tools(NP, MAP IT)


  1. Network diagram
  2. PDPC
  3. Matrix diagram
  4. Affinity diagram
  5. Prioritization Metrics
  6. Interrelationship digraphs
  7. Tree diagram


Types of powers of PM:


  1. Legitimate
  2. Reward
  3. Expert
  4. Referent
  5. Coersive/Punishment


 Referent. This an example of Referent form of power derived from respect and appreciation. There are several types of power a leader uses namely: Formal authority (legitimate power): ability to influence through the authority to direct, based upon position in the hierarchy of the organizational structure or the perception of official empowerment to issue orders. Reward power: ability to influence based upon direct or indirect control over positive consequences, one desires to gain such as raises in compensation, bonuses, promotions, choice assignments, or other perks. Penalty (coercive) power: ability to influence based upon direct or indirect control over negative consequences, one desires to avoid such as the lack of raises in compensation, bonuses, promotions, choice assignments, or other perks. Expert power: ability to influence based upon expertise or special knowledge considered important to the work at hand. Referent power: ability to influence based upon respect, loyalty, admiration, affection, or a desire to gain approval.
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Motivational theories

  • Hertzbergs highgyene-motivation
  • Maslow’s hierarchy of needs
  • McGregor Theory X, Y;  / Z(assurance of permanent job position)
  • McClelland’s Need Theory
  • Victor Vroom Expectance theory
  • Peter Principle=Halo effect
  • Range of variance on a budgetary estimate can be from -10% to +25%.


Paul Hersey/Ken Blanchard Situation continuum/leadership

Change leadership style based on maturity of subbordinates/team.
S1: Telling; S2: Selling; S3: Participating; S4: Delegating;
System testing vs integration testing


Type II error – beta risk
ACTIVITY ON ARROW/arrow diagramming method
McKinsey’s 7S’s –  Robert H. Waterman, Jr. and Tom Peters

Hard Elements
Strategy
Structure
Systems
Soft Elements
Shared Values
Skills
Style
Staff

Conflict management style

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  1. withdraw/avoid
  2. compromise
  3. smoother/accommodate
  4. collaborating
  5. confront/problem solving
  6. force

Collaborating: win/win;
Compromising: win some/lose some; >> lose/lose
Accommodating: lose/win;
Competing: win/lose;
Avoiding: no winners/no losers

Test of Normality
Paired Comparison Analysis
opm3
management by objective
capability maturity model
tqm
Merrill and Reid in their employee motivation theory?
Personality traits: driver, expressive, amiable, and analytical.

Joseph Juran: applied the Pareto principle to quality issues

“Juran’s Trilogy”: quality planning, quality control, and quality improvement. “Juran’s Trilogy”: quality planning, quality control, and quality improvement.W. Edwards Deming

PDCA – along with Shewart
Philips Crosby – DIRFT (4 principles)
The definition of quality is conformance to requirements (requirements meaning both the product and the customer’s requirements)
The system of quality is prevention
The performance standard is zero defects (relative to requirements)
The measurement of quality is the price of nonconformance

Vilfredo Federico Damaso Pareto

  1. 80-20 principle
  2. Kaoru Ishikawa
  3. root-cause diagram: fishbone
  4. KJ Diagram ()
  5. William Ouchi (jap)
  6. Theory Z, permament job offer
  7. Genichi Taguchi
  8. Design of experiments
  9. F.C. Moore
  10. “Delegation means assigning work to the others and giving them authority to do so”



  1. Overlapping relationship
  2. Sequential relationship
  3. Multi-phase relationship
  4. Iterative relationship
  5. Predictive/plan-driven
  6. Iterative and Incremental
  7. Adaptive/Agile


NPV is defined as: The difference between the present value of cash inflows and the present value of cash outflows.




code of ethics: Respect, Responsibility, Honesty, Fairness  >>>> Aspirational and Mandatory

Direct, indirect, fixed, variable costs

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