7 Sins PMP :: MUST Know PMP Notes/ Brain Dump
7 reasons of conflicts on projects
———————————-- schedule
- project priorities
- human resources
- technical opinions and performance trade-offs
- administrative procedures
- personality conflict
- cost and budget
7 Basic Quality
Tools (See See See, Husband and Father Playing Soccer)
——————————————————————
- Check sheet
- Control chart
- Cause-and-effect diagram
- Histogram
- Flow chart
- Pareto chart
- Scatter diagram
7 Quality Mgmt and Control tools(NP, MAP IT)
- Network diagram
- PDPC
- Matrix diagram
- Affinity diagram
- Prioritization Metrics
- Interrelationship digraphs
- Tree diagram
Types of powers of PM:
- Legitimate
- Reward
- Expert
- Referent
- Coersive/Punishment
Referent. This an example of Referent form of power derived
from respect and appreciation. There are several types of power a leader uses
namely: Formal authority (legitimate power): ability to influence through the
authority to direct, based upon position in the hierarchy of the organizational
structure or the perception of official empowerment to issue orders. Reward
power: ability to influence based upon direct or indirect control over positive
consequences, one desires to gain such as raises in compensation, bonuses,
promotions, choice assignments, or other perks. Penalty (coercive) power:
ability to influence based upon direct or indirect control over negative
consequences, one desires to avoid such as the lack of raises in compensation,
bonuses, promotions, choice assignments, or other perks. Expert power: ability
to influence based upon expertise or special knowledge considered important to
the work at hand. Referent power: ability to influence based upon respect,
loyalty, admiration, affection, or a desire to gain approval.
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Motivational theories
- Hertzbergs highgyene-motivation
- Maslow’s hierarchy of needs
- McGregor Theory X, Y; / Z(assurance of permanent job position)
- McClelland’s Need Theory
- Victor Vroom Expectance theory
- Peter Principle=Halo effect
- Range of variance on a budgetary estimate can be from -10% to +25%.
Paul Hersey/Ken Blanchard Situation continuum/leadership
Change leadership style based on maturity of subbordinates/team.
S1: Telling; S2: Selling; S3: Participating; S4: Delegating;
System testing vs integration testing
Type II error –
beta risk
ACTIVITY ON ARROW/arrow diagramming method
ACTIVITY ON ARROW/arrow diagramming method
McKinsey’s 7S’s
– Robert H. Waterman, Jr. and Tom Peters
Hard Elements
Strategy
Structure
Systems
Soft Elements
Shared Values
Skills
Style
Staff
Shared Values
Skills
Style
Staff
Conflict management style
————————-- withdraw/avoid
- compromise
- smoother/accommodate
- collaborating
- confront/problem solving
- force
Collaborating: win/win;
Compromising: win some/lose some; >> lose/lose
Accommodating: lose/win;
Competing: win/lose;
Avoiding: no winners/no losers
Compromising: win some/lose some; >> lose/lose
Accommodating: lose/win;
Competing: win/lose;
Avoiding: no winners/no losers
Test of
Normality
Paired Comparison Analysis
opm3
management by objective
capability maturity model
tqm
Merrill and Reid in their employee motivation theory?
Personality traits: driver, expressive, amiable, and analytical.
Paired Comparison Analysis
opm3
management by objective
capability maturity model
tqm
Merrill and Reid in their employee motivation theory?
Personality traits: driver, expressive, amiable, and analytical.
Joseph Juran: applied the Pareto principle to quality issues
“Juran’s Trilogy”: quality planning, quality control, and quality improvement. “Juran’s Trilogy”: quality planning, quality control, and quality improvement.W. Edwards Deming
PDCA – along with Shewart
Philips Crosby
– DIRFT (4 principles)
The definition of quality is conformance to requirements (requirements meaning both the product and the customer’s requirements)
The system of quality is prevention
The performance standard is zero defects (relative to requirements)
The measurement of quality is the price of nonconformance
The definition of quality is conformance to requirements (requirements meaning both the product and the customer’s requirements)
The system of quality is prevention
The performance standard is zero defects (relative to requirements)
The measurement of quality is the price of nonconformance
Vilfredo Federico Damaso Pareto
- 80-20 principle
- Kaoru Ishikawa
- root-cause diagram: fishbone
- KJ Diagram ()
- William Ouchi (jap)
- Theory Z, permament job offer
- Genichi Taguchi
- Design of experiments
- F.C. Moore
- “Delegation means assigning work to the others and giving them authority to do so”
- Overlapping relationship
- Sequential relationship
- Multi-phase relationship
- Iterative relationship
- Predictive/plan-driven
- Iterative and Incremental
- Adaptive/Agile
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